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Recommended by more than 90%** of customers - eight years running!

We’ve been awarded the coveted five-star rating in the Home Builder’s Federation Customer satisfaction survey more than any other major national housebuilder*** – a true testament to the degree of effort and attention to detail that goes into making your home.

Proud to deliver five-star satisfaction year after year

We’re immensely proud that our determination to strive for the best has been recognised by our customers, helping us win an eighth consecutive five-star award in the HBF customer satisfaction survey. That’s more than any other major national housebuilder***. 

90 percent recommended

We believe a relentless commitment to quality is the only way to build houses that guarantee our customers years of comfort and peace of mind. From conception to completion, our thorough quality control checks at every stage of the build process guarantees you’re in safe hands when you buy from us.

We knew that David Wilson Homes had a five-star rating as a housebuilder and were very impressed by the sense of space that is given in the homes.

Eloise & Roger, David Wilson homeowners, Great Western Park, Didcot


How the survey works…

DWH living room

The HBF customer satisfaction survey is an independent survey undertaken by our customers once their purchase has completed. Results are based upon the question “would you recommend your builder to a friend?” The star ratings are then applied as follows –

  • 5 star = 0ver 90% recommend
  • 4 star = 80 - 90% recommend
  • 3 star = 70 - 80% recommend
  • 2 star = 60 - 70% recommend
  • 1 star = 50 - 60% recommend 

We have maintained five-star status with over 90% customer recommendation for eight consecutive years. That's more than any other major national housebuilder.

Our commitment to quality means you won’t have to worry

Our rigorous attention to detail means that walking through the door of your beautiful new David Wilson home will be the moving day you dreamed of, knowing we’ve thought of everything to ensure your new life starts with peace of mind.

Going the extra mile means we thoroughly check every stage of the build process to the strictest NHBC regulations. It’s our guarantee that your house is built to the highest quality. 

It's commitment that has helped us win some of the industry’s most prized awards, including:


  • The House Builders Federation’s highest accolade - 5 stars for customer satisfaction - for eight years in a row, more than any other major national housebuilder
  • The Sunday Times British Home Awards – 'Homebuilder of the Year' 2016/17
  • The Housebuilder Awards – 'Housebuilder of the Year' 2016/17
  • 30 out of the 45 'Built for Life' Gold Awards for exemplar design
  • 734 'Pride in the Job' Awards since 2007, more than any homebuilder, recognising our site managers for consistently reaching the highest housebuilding standards

Our team quality-checks each home before your big move

We have multiple teams checking every new David Wilson home at each stage of the build process. By the time you receive your keys you can rest assured that everything is exactly how it should be and completed to the highest standards.

We’ll provide a home tour demonstration and we’ll also follow up with you regularly once you move in just to make sure you’re happy and settled in your new home.

Find a development near you using the search bar below and visit us to discover how we could help you find the ideal new home.

*'We', 'our', 'us' refers to the Barratt Developments PLC Group brands.

**Based on HBF star rating scheme from 2009 to 2017 derived from the NHBC national new homes survey (at eight weeks) over 90% of Barratt Developments PLC group customers would recommend our brands to a friend.

***Based upon customer survey satisfaction results published by the HBF in the 2015/16 survey year where 8,152 Barratt Developments PLC group customer responses were considered. This sample size was more than any other developer for the 5th successive survey year.

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