Loading, please wait...
Click here to log in.
It's easier to find your ideal home with an account –
and you'll be the first to hear about new homes
New homes by location
Toilets may not be something you spend much time thinking about, but they can be a major headache if they go wrong. Here’s your handy guide to types of toilet, how to avoid blockages and possible solutions for the most common problems.
You’d be surprised at just how many blockages are caused by people flushing inappropriate things down the toilet! Unfortunately, we are not responsible for clearing blockages caused by misuse, so:
There are several different flushing mechanisms and so there could be a number of different reasons it’s not working. In which case, please contact us if your toilet is not flushing properly.
It is advisable to check toilets to ensure they are flushing correctly on a regular basis. Should you experience water trickling or continuous flushing, please contact us.
Leaks can sometimes occur from a toilet cistern, particularly where the mains water is connected to the cistern and where the cistern connects to the toilet.
The New Home Customer Care Team is available via phone and email.
Please note that all images are for illustrative purposes only. Images includes optional upgrades at additional cost. Please see our Image Disclaimer for further details.
David Wilson Homes
David Wilson Homes is a trading name of BDW TRADING LIMITED (Company Number 03018173) a company registered in England whose registered office is at Barratt House, Cartwright Way, Forest Business Park, Bardon Hill, Coalville, Leicestershire, LE67 1UF, VAT number GB633481836. Prices correct at time of publishing. Calls to 0844 numbers cost 7 pence per minute plus your phone company’s access charge. Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.