We install extensive drainage systems on our developments to clear surface water from roads and pavements. However, it is normal for some areas to become a bit waterlogged in extremely wet weather conditions.
- This isn’t a construction defect and so isn’t covered by your warranty.
- Wait to see if the water drains away of its own accord within a day or so.
- If the water is within three metres of your home and doesn’t drain away within a reasonable time, and especially if you experience prolonged flooding in that area near to your home, please contact us to discuss the matter.
- Water pooling more than three metres from your home is not covered by your warranty.
Making home improvements such as installing patios, block-paving or other impermeable surfaces in your garden may reduce the rate at which water drains away and make the area more susceptible to waterlogging.